This page explains how to delete your Beconnected account and what happens to your data when you do so.
How to delete your account — From the app or website: go to Profile → Account Information and select Delete my account, then confirm. You can also request account deletion by emailing info@beconnected.com.es from the email address associated with your account.
What happens when you delete your account
Your personal data (name, email address, and phone number) will be deleted or anonymized, and you will no longer be able to log in. This action cannot be undone.
Any eSIM you have already purchased will continue to work on your device until its data allowance or validity period expires. However, once your account is deleted, you will no longer be able to top it up or manage it through the app or website.
Records of your purchases and payments will be retained for the period required by tax and accounting laws, even after your account is deleted. These records are kept solely to comply with legal obligations and to handle claims related to previous purchases.
If you have an active eSIM or a recent purchase, we recommend using it or topping it up before deleting your account.
— Beconnected Tech S.L., info@beconnected.com.es